Review and change subscriptions

The Events and Retail subscription tabs show the current plan, available options, billing period, and next invoice. Use them to review a change before it affects the workspace's FlowerBuddy billing.

The Events Subscription view shows plan options and their billing-period controls.

Choose the subscription to review

Events Subscription applies to the workspace's event work. Retail Subscription applies to retail plans and uses its own plan choices. A change in one tab does not change the other subscription. Use Workspace Seats to review team capacity instead of treating seats as part of an Events or Retail plan. Manage Workspace Seats explains how accepted members and pending invitations affect that capacity.

Review a plan change

1. Open Workspace Settings and select Subscription.

2. Select Events Subscription or Retail Subscription.

3. Review the current plan, next invoice, and available plans.

4. Choose a billing period and the plan you want to review.

5. Select Select on an available plan and read the confirmation before continuing.

The confirmation shows the price and any amount due now. A plan change can require payment verification and can change the next invoice, so do not confirm until you have reviewed the details.

If you have an eligible offer, apply a subscription coupon code before confirming and check that the discount appears in the price preview.

For example, use the billing-period choice to compare the listed Monthly and Yearly options before opening a plan confirmation. The confirmation is the point to check the effective price, any immediate amount, and the next billing date. Updating a billing method is a separate task in Manage a subscription payment method.

Complete payment verification

Your card provider may require an additional payment-verification step. The confirmation dialog names the action for the change you are making:

1. Select Confirm for a new subscription, Switch for a plan change, or Complete payment for a past-due subscription.

2. Complete any verification requested for the saved billing card.

3. If the dialog says that the payment is being processed, wait for the result and select Check status instead of submitting the payment again.

4. If verification fails, select Update payment method in the dialog, replace the saved card, and retry the action.

The Complete payment action is available on a past-due plan card. If no payment method is available, add one from Manage a subscription payment method before retrying.

Cancel or reactivate a subscription

The current subscription can show a cancellation action. FlowerBuddy asks for a cancellation reason before scheduling cancellation at the end of the current billing period. The workspace keeps its subscription through that period.

When a subscription is already set to cancel, the corresponding action removes the scheduled cancellation. Review the date and plan carefully before changing that state.