Manage subscription payment method

The Payment Method tab is for the card used to pay FlowerBuddy subscription and fee billing. It is separate from the Stripe and Xplor Pay connections that let clients pay your business.

The Payment Method tab lists the billing card under Payment Details, with Card, Expiration, and Actions columns.

Open Workspace Settings, select Subscription, then select Payment Method to review the current billing method. Select Add Payment Details when no billing method is on file. When a method is already listed, use its pencil icon to replace it. FlowerBuddy opens the secure payment-method flow before it can use the new method for billing.

If FlowerBuddy shows a payment-recovery state, update the billing method before attempting recovery. A recovery or retry can charge the current method, so review the amount and confirmation before continuing.

Use the updated method for recovery

For a past-due Events or Retail subscription, return to its subscription tab and select Complete payment on the plan card after updating the card. For workspace seats, select Complete payment in the Workspace Seats warning.

If the confirmation dialog reports a failed verification, select Update payment method there to replace the saved card, then retry the displayed action. If the payment is processing, use Check status instead of submitting the payment again.