> For the complete documentation index, see [llms.txt](https://help.flowerbuddy.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.flowerbuddy.co/reference/workspace-settings/payment-history/retry-a-failed-billing-payment.md).

# Retry a failed billing payment

Retry a failed billing payment only after confirming that the workspace billing method can cover the charge. A retry uses the current FlowerBuddy billing method and can create or pay the required FlowerBuddy fee invoice.

The failed-payment area is on the Payment History tab, separate from client payment history.

<div data-with-frame="true"><figure><img src="https://2616748322-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUtdSEPutB4SrRwwUMOIx%2Fuploads%2Fgit-blob-db90de23d5cdc8b6e51a58620d4a2b373648cc15%2F14-payment-history.png?alt=media" alt="Payment History tab with the Failed Payments area used to locate a FlowerBuddy billing payment that needs attention." width="550"><figcaption></figcaption></figure></div>

1. Open **Workspace Settings** and select **Payment History**.
2. Find the payment in **Failed Payments**.
3. Select **Retry Payment**.
4. Read the **Confirm Retry Payment** dialog, including the affected event and fee.
5. Confirm the retry only when the payment method and amount are correct.

When the retry succeeds, FlowerBuddy updates the failed-payment state for the affected event. If the retry cannot be completed, update the billing method in [Subscription](/reference/workspace-settings/subscription/manage-subscription-payment-method.md) before trying again.