Connect Xplor Pay

Connect Xplor Pay when your workspace will use that processor for client payments. The Payments tab shows the application and processing status after the provider connection is started.

The Xplor Pay card is the entry point for its provider connection.

1. Open Workspace Settings, select Integrations, then select Payments.

2. In the Xplor Pay area, select Create Xplor Pay Account.

3. In Confirm Xplor Pay Plan, review the selected plan, then select Continue to Application to start the provider-controlled onboarding steps.

4. Return to FlowerBuddy to review the current status.

Card processing becomes available when the Xplor Pay account is boarded. ACH is separate. Select Add ACH Capabilities only when your business is ready to begin the ACH application and provide the requested business and expected-payment information. FlowerBuddy shows ACH as in progress until the provider makes the capability available.

Review the capability before using it

Creating or connecting an Xplor Pay account does not assign it to an event automatically. Use Choose payment processors to review the workspace routing for future eligible client payments. Use Enable web payments on all events to apply the workspace-wide setting across existing events. Individual event payment availability is configured on that event's Details tab. Keep ACH separate from card processing when deciding which payment methods to offer clients.

Disconnecting Xplor Pay removes the workspace connection. Confirm the effect on event payment settings before disconnecting.

To close the merchant account itself, follow Cancel your Xplor Pay account to download the closure form and email it to Xplor Pay.

Keep PCI compliance current

Xplor Pay's annual PCI assessment is separate from connecting the account. Follow Complete PCI compliance for Xplor Pay to open the questionnaire, review the requirements, and find the PCI Help Desk.