Create and edit email templates

Open Event Templates from the Events section in the left navigation, select Email Templates, and choose New Email Template. The dialog keeps the identifying fields and rich-text message together.

The editor below shows the fields and toolbar used to create a reusable message. Use the controls in the dialog to prepare the saved version, then use it from an event when you are ready to personalize and copy it.

Add the message details

Enter a required value in Name. Use Description (optional) to explain when the message is useful to your team. The description helps you search and identify the saved template; it is not the email body.

Enter the reusable subject in Subject. Insert variables when the subject should include event or contact details. Write the message in Body using the rich-text editor.

Format the body

The editor supports these meaningful formatting choices:

• Style sets a paragraph or Heading 1, Heading 2, or Heading 3.

• Bold, Italic, Underline, and Text color format selected text.

• Add or edit link adds a web address or mailto link. Variables can be inserted into a supported link value.

• Add image inserts a JPEG, PNG, or WebP image. Select an image to replace it, edit its alt text, align it, or delete it.

• Bulleted list, Numbered list, Align left, Align center, and Align right organize the message.

• Undo and Redo help recover recent edits.

Keep the message useful when a variable has no value. FlowerBuddy shows a fallback value for missing text variables, while a missing proposal link requires attention before a client can use that link.

Save or cancel the draft

For a new message, select Create. For an existing message, select Save Changes. The save action updates the library row and closes the dialog.

Select Cancel to close the dialog. If you changed a saved draft, FlowerBuddy asks whether to discard the unsaved changes before closing.